Looking for Answers about Nokia Nokia Lumia 710?

Customer questions and answers for
Nokia Lumia 710

Nokia - Lumia 710
Customer questions and answers:
3 Questions
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4 Answers
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Customer questions and answers for Nokia Nokia Lumia 710

Question

How can I receive MMS?

I don't seem to be able to receive MMS. The text comes through as 'Get media content now' and when I tap it, the message received tune plays but no photo. I have the Nokia Lumia 710 on an Orange contract.
Age: 40-49
Length of time: 1-3 months
Primary use: Personal
asked 1 year, 9 months ago
Customer avatar
by
Jebb
Cumbria, UK
on Nokia Lumia 710
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0out of 0found this question helpful.
2 answers
Answers
answer 1
Thanks Matt but when I try to set up the MMS on the Orange website there is no Nokia Lumia 710 available to choose in the options. I've just tried sending myself a photo though and I recieved it so maybe it is working after all??? Thanks for your help anyway. Jebb
Age: 40-49
Length of time: 1-3 months
Primary use: Personal
answered 1 year, 9 months ago
Customer avatar
by
Jebb
Cumbria, UK
0points
0out of 0found this answer helpful.
answer 2
Hi Jebb, please ensure that your MMS settings are correct for the network (visit the networks website and they will usually text them to you for free) also check your downloads folder as they may be in there.
Age: 18-29
Length of time: 6-12 months
answered 1 year, 9 months ago
Customer avatar
by
MattJ
Stoke
0points
0out of 0found this answer helpful.
Question

See below in more details

To whom it may concern;

My partner recently switched from Virgin to a mobile from you and is on a pay monthly contract. The phone is a Nokia Lumia 710.

She is experiencing a few teething problems and has asked me to find out solutions, to which I have no idea as I am pay as you go with a phone circa 1970.

1. The battery doesn't last long and she is charging it up everynight. Is this right? Are there any functions which she can turn off to boost battery life?

2. When accessing the internet / apps, does she need to have WiFi on?

3. if she needs assistance when at home, can she text someone or email someone on a live stream to get help? And is this FOC?
Age: 30-39
Length of time: Less than 1 month
Primary use: Personal
asked 2 years ago
Customer avatar
by
Liverpool
Cambridge uk
on Nokia Lumia 710
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello Liverpool

Its great to hear you have taken a fantastic package with us, I will try to help with your questions as best I can.

1) New superphones are very powerful, as powerful as some laptops in effect. Unfortunately battery technology has not kept pace with the processors and screens, so all new superphones need charging every night. this is quite normal. There are however things you can do to help increase your battery life.

a) Turn off WiFi and bluetooth when not in use, these technologies do go to sleep when your not using them, but will still use some juice.

b) Brightness, the screen is the number one drain on all superphones, so turning the brightness of the screen down even a little will give you a noticeable improvement in battery.

c) Battery saver mode. Windows phone has a dedicated option in the settings menu called "battery saver mode" you can set this to turn on when you hit a certain level of battery. I set mine at around 20%. this doesn't affect function of the handset. but will stop the phone from doing things like downloading emails and Facebook updates automatically and can help to squeeze a good few hours out of a low battery situation.

2) Access to the internet will depend on your package. You will always receive free access to home WiFi networks (or those at families and friend's houses etc as this is a feature of the phone. If you have a plan that includes data access then you will get a set amount of mobile data to use per month when you are out and about. Please contact your network or our customer services department to check you allowances.

3) Microsoft have a dedicated site for Windowsphone help with some great step by step easy to use instructions on how to get the best from your device. Just go to the main Microsoft and search windows phone. they also offer a live chat support for technical issues and queries.

I hope this helps
Age: 18-29
Length of time: 1-3 months
answered 2 years ago
Customer avatar
by
MatthewB
Stoke-on-Trent, UK
+1point
1out of 1found this answer helpful.
Question

cashback scheme

On the deal that I have been looking at I noticed that there is £120 cashback. Could you give more details of how this works please.
Age: 50+
Length of time: Less than 1 month
asked 1 year, 11 months ago
Customer avatar
by
roushdypat
North Yorkshire, UK
on Nokia Lumia 710
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are two forms of cashback. Auto cashback which is delivered to you 42 days after the date of delivery or redemption. Redemption requires you to send us your bill in the months 9-12-15-18 of the contract and we'll send you a cheque for 25% of the amount shown in each of those months.
Age: 18-29
Length of time: 6-12 months
answered 1 year, 11 months ago
Customer avatar
by
MattJ
Stoke
0points
0out of 0found this answer helpful.
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